Julia S.

I purchased my first WORLDSIM getting ready to use it on my trip next week. Just not sure how the SIM works. Rose (agent) was there to hold my hand about the entire process - feel a lot more confident. My review is only based on her support. I still have yet to see if the SIM works once I arrive in the country and how far the credit will last. Will write another review once I get to use WorldSIM in action.

I purchased an Ebay card, which turned out to be bad. Raise was very quick to correct the problem when I get to speak with their reps. However, it takes several hours before even getting to a rep. The reps are polite and willing to help. Also, it takes almost a week for the fund to finally arrive my credit card account. Rep Patience was very good to follow up. I appreciate her attitude!