Julia P.

I ordered what I thought would be a beautiful dress for me as mother of the bride. The picture portrayed exactly what I was looking for. But that's where it all ends... When I received the dress, which took about a month and half to arrive, I immediately noticed that the color was nothing like the color sample shown on the website. Also, the size was completely off. I notified the company via e/m right away and was told to try selling it myself because they would only refund a portion of my money and retain a "restock" fee of $75.00. What? So now I'm in the dress selling business? Although I really do not understand what a restock fee is and why it is even charged in the 1st place, I returned the dress as instructed via certified mail which cost me an extra $38.00. This was a MONTH AND A HALF AGO! As of today 8/9/13, I have received NOTHING! I have em'd the company at least 3 or 4 times and was told that they had not yet received it. According to the post office, it is still sitting in the post office in China and will be shipped BACK TO ME when Customs decides to send it back which the US Post Office said could take months. They are returning it to me because the company said it was not returned to the correct address even though I sent it to the address the company provided on the return envelope. I've heard of a slow boat to China but this is RIDICULOUS! By the time this matter is resolved, that is... IF it is resolved, I won't need the dress at all since I will be living in a nursing home! SERIOUSLY... BUYER BEWARE... LEARN FROM MY MISTAKES... DO NOT BUY ANYTHING FROM THESE SWINDLERS!