Julianna T.

MY BIGGEST TIP: DO NOT BUY NASTYGAL/SHOECULT BRANDS.

Coming from a US resident and a frequent nastygal shopper:
Pros:
-Cute styles
-Generally fast shipping (to the US).
-Awesome sales 1-2 times a year.

Cons:
-NastyGal/Shoe Cult brands are very cheaply made. (Wouldn't recommend buying anything they made themselves.)
-Expensive
-Customer service is questionable.

So here are a couple things that have annoyed me from previous purchases:

1) I bought a dress made by NastyGal and the strap was sewn on backwards. I got the dress on super sale for like 12 bucks (from $50~). I still returned it because I didn't want to fix it myself and the quality was so incredibly cheap. I want to include this policy:
"Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i. E. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you."
I wanted my money back in full because it is not my fault that sent me a bad item. Right? But they refused to give me all my money back. I find that so very irresponsible.

2) Almost every single item I bought from them that is made from them is unwearable. They either fit really awkwardly or are so cheaply made that I wouldn't be caught dead wearing them.

**I almost always shop in the sale section. Everything else not made by NastyGal usually comes in looking great.**