Juliana W.

I signed up, aware that there is a monthly membership fee if I do not skip the month. No problem. I even ordered a pair of boots that I really like, they are comfortable and I get lots of compliments on them. However, listen to the buyer complaints before you decide to go VIP and hand over your credit card information. It is nearly impossible to get them to cancel the account. I cancelled mine three times, yet I can still log in and see my credit card billing information and address, EVEN THOUGH I asked the customer service rep to REMOVE it from the account. Why do they need my credit card info after I cancel? Why do I still have an account after I cancel? Well, I suspect that if I don't skip next month, I will get a charge to my account just like many others have, so you better believe I'm going to watch this closely. I have never seen a company that keeps your credit card information after you cancel, or doesn't provide a way for you to remove it from the account. Buyer beware! Shady shady business practices.