Julia K.

I received a coupon code in the mail for a FREE graze box. I heard a lot about this and thought why not give it a try to see if I like it. I entered in the coupon code upon signing up and they still asked for cc number. But since I entered the coupon code, I wasn't too worried about. A few days pass by and I try to cancel my order because they were getting my second order ready when I hadn't even received my first box! But when I tried to cancel my second order, it was also going to cancel my first "free" graze box order. So when I checked my bank account a couple of days later, I get charged 6.99! WTF. I hadn't even received my first "free" box and they already took money out of my bank! I emailed them and they told me that the coupon code "was not added".

Such bullcrap. I added a code right before I entered all of my info. I'm sure they make it confusing to people because they know they're going to get their money. DON'T BOTHER WITH THIS COMPANY AND JUSTGO BUY YOUR FOOD ELSEWHERE.

Tobi's clothes are SUPER CUTE. And the prices are reasonable for the most part. I've ordered from this website over 5 times and standard shipping has always been pretty quick! (4 days at most) But my trouble with them was the fact that it took TWO WEEKS for them to actually receive my return items and they almost never pick up their phone! I'm still waiting for my refund to show up on my bank account (it's been 3 weeks since I shipped it). But other than that, it's not too intolerable. If you have any questions, its better to email them rather than calling them...