These people are crooks! They delivered all the wrong sizes, told me to send the merchandise back when i could for a full refund and then refused to issue a refund. Basically, they kept the money AND the merchandiseā¦horrible customer service, just plain low class thiefs! Keep away from this peopleā¦
Dear friends,
Good day, this is sindy from Jollychic. We are so sorry for all the inconvenient. About the size, all our sizes are Asian size, it may be smaller than US size. If the size is ordered but not fit, about the returning shipping fee. Once we got the package, we will refund you the full Money. And when you returned the package, Pls declare the value lower than US$100. Jollychic.com would NOT be held responsible for taxation charged as a result of declarations above $100. Here is our return policy: http://www.jollychic.com/return-policy-a42.html
Please check it. If you have any questions, please send me E-mail to: after-sale@jollychic.com. We will do our best for you, looking forward to your reply!
Best wishes!
Sindy