For Business
Write a Review For Business Write a Review
Thumbnail of user judyf33

Judy F.

Contributor Level

Total Points
91
0
1

1 Review by Judy

Shu Uemura USA

  • Shu Uemura USA

“False advertising on promotions”
10/20/17

Received private sales offering from Shuuemura-usa for 20% off. Wouldn't work. Commerce gave me another code for 20% off. Didn't work. Promo said the discount was "sitewide." Ecommerce after many different stories finally said it only applied to beauty products -- which meant it was not sitewide. They, after many calls, came up with the story that hair products was a different site. However, if you go to shuuemura-usa, you can then click on hair products. False advertising and extremely poor customer service. Not ordering from them.

  • Comments (1)
  • 11.3K Views
Helpful  (11)
Thank you

Judy Has Earned 11 Votes

Judy F.'s review of Shu Uemura USA earned 11 Very Helpful votes

Judy hasn’t received any thanks yous.

Judy doesn’t have any fans yet.

Judy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user galem17
Gale M. reviewed Shu Uemura USA
6/9/22

Customer service at this company is very poor to unacceptable—advise to buy Shu Uemura products...

Thumbnail of user ellenk200
Ellen K. reviewed Shu Uemura USA
11/11/21

The company has good products. But they have the absolute worst customer service ever. No one...