I found the website very frustrating and when entering a promo code it would not take. Which was the main reason I ordered from you. So I did not get my coupon discount plus spent too much time working through your process. I doubt I will order from you again. We shall see.
IF your ordering from this company because they have a full 12 months supply of Trifexis for dogs, think again! You will not get box codes from your purchase to submit to Triifexis for your $25.00 rebate you might as well get it elsewhere and get the box codes for rebate. Allivet does not care once your order is placed.
Hi Judith,
I’m sorry you misunderstood how the rebate works. We do not offer the rebate anywhere on our website. Rebates are always done with the manufacture. In order to redeem your rebate you would need to input that offer code in the manufacturer site. You will also need to provide a veterinary invoice and follow the manufacturer’s offer details listed on their website. The manufacture site states that Elanco Animal Companion products must be purchased from your licensed veterinarian within the United States in order to redeem your rebate. Allivet does care about the customer experience and the care we provide to our clients, your feedback is important to us. We gladly credited your account for an allivet coupon, but we have no control of the manufacturers offer. We wish your experience was better and hope with this understanding you will take advantage of the service and care we do provide.
Thank you