- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
The fine print matters. I purchased designer $195.00 & $110.00 shoes precisely 1 week ago. Due to the high price of these shoes I specifically asked what the return policy is at Dillards. I was advised that I could return the shoes within 30 days. I was not advised the fine print on the receipt & did not think to check the receipt. Sales ladies act really nice when you are spending lots of money. However when you want to return what you purchase, it's a different story. I went to return the shoes because after wearing them for literally 3 hours, I had to take them off and walk barefoot. The Manager "Sabine" immediately stated that due to the $110 dollar shoes having "toe" prints & both shoes obviously looking used, they could not be returned. They were like wearing underwear & not able to be returned. Very unprofessional &rude. I felt discriminated against. I had never heard such a thing "the shoes have toe prints" Do they not get toe prints when you try them on?
Tip for consumers:
Fine print matters. I spent $324.83 on shoes. Due to the price, I specifically asked the Sales lady what the return policy is at Dillards. She said 30 days. When I tried to return the uncomfortable shoes that i was only able to wear for maybe 3 hours, the Manager "Sabine" said that they could not be returned due to being worn &having toe imprints on the shoes. Don't your toes imprint the shoes you try on at the store when you are walking around? EXCUSES
Products used:
Shoe
Judith D.'s review of Dillard's earned a Very Helpful vote
Judith hasn’t received any thanks yous.
Judith doesn’t have any fans yet.
Judith isn’t following anybody yet.
Empty.
