Jude W.

I've been ordering from Zulily for a few years... many, many orders of clothing for the grandkids... and toys as well. My daughter and I have been more than pleased with what we've received.

They sell items made by many different manufacturers and, therefore, have no control over quality or fit. Research the brand name, if you're not familiar with it.

Zulily takes orders before getting the merchandise from the manufacturer... once the necessary number of items are sold... they order them from the manufacturer. Then Zulily has to receive the merchandise before shipping it to customers. This is explained on their site. It takes time to receive your items! They're very upfront about that.

One of my orders, which was divided up into four separate packages at no additional cost, was not delivered around the Holidays. My mistake. I used my last name instead of my daughter's married name... with her address. Christmas Time at the Post Office! According to " tracking" on the Zulily site... they were returned as "undeliverable as addressed." Very small Massachusetts town... Post Office didn't recognize my last name with my daughter's address! Zulily had no record of the return... other than the shipper's tracking info. They did not know if packages came back to their warehouse... but... they credited my charge card and gave me a $10 voucher to be used on a subsequent order. Easy Peasy!

I recommend Zulily to everyone!