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I purchased an item online in 12/19/22. It was suppose to be a Christmas gift. Over 8 days later absolutely no movement while tracking package. Customer service told me it was lost, although the only activity was the label was created. Poor communication during holiday season. Learned my lesson. I will never purchase ever again from this store.
Tip for consumers:
Shop elsewhere if you can.
Products used:
None. I never received them. To me it’s a classless company. Trust me. I will never shop here again.
Juan M.'s review of Forever21 earned a Very Helpful vote
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