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I ordered a dress and the sizing is way off. The dress also had a frayed hem and one side of the dress puckered out due to poor sewing. I contacted dresslily to return the dress for a refund. I never heard back from them. I will never order from them again
J T.'s review of DressLily earned 4 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear J,
I want to start by thanking you for notifying us about the issue.
We feel sorry for this situation.
The order number begins with the letter L and contain 16 digits.
Would you please check and give us the correct order number? We would like to deal with this issue for you.
Hope to receive from you.
Best Regards
Dresslily Customer Service