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Joyc R.

Montgomeryville, United States

Contributor Level

Total Points
160

2 Reviews by Joyc

  • Old Navy

12/20/23

I had an unfortunate incident first, I believe it was the manager she tried to offer me the credit card, which was completely fine. I understand that, but when she showed me what the price would be, it was a lot higher than what I was going to pay anyway to me that was a little sneaky, then I'm walking out and I always check my receipts. She charged me full price for a pair of Jam shorts and there was a big sign saying they were extra amount of dollars when I asked her you know why that happened because I do understand it does come up Different at the registers sometimes but I had already priced them at the check price. Make a long story short I do like Old Navy but I'm just going to be very cautious.

Tip for consumers:
I know Customer focus in my opinion seems like it doesn’t exist when someone tries to get over on me I have a big big pet peeve with that to me. It’s like a slap in the face and disrespectful so I will just be cautious next time I shop there at Old Navy.

Products used:
Clothes and jewelry

Service
Value
Quality
  • Payne Glasses

5/18/23
Verified site experience
• Updated review
Little glitchy thank you for your customer service...
11/17/22
Verified site experience
• Previous review

Little glitchy thank you for your customer service the person who answered the phone was Excellent and it's so nice to talk to a human being

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