Had a similar experience as many others. Ordered cards and never heard anything after the confirmation email. Wanted these for Christmas, but got word that the order was "cancelled" on Christmas Eve day! I had sent an email earlier that day to see what had happened to the cards. Anyway, later got an email that order was cancelled because I DID NOT ANSWER AN EMAIL SENT ON 12/14 - the only email I got was a confirmation email. Nothing else, and when I had gone to the website a few days after that, It said approved by each card I had ordered. Never got them! And I will never do business with this "company" again.