I'm an avid online shopper but relatively new to EBATES. This week I had occasion to place four small orders on Amazon, however, I failed to click through EBATES on any of them. Oops! I contacted customer support expecting them to politely inform me that there was nothing they could do. On the contrary, they responded promptly and, to my surprise and delight, credited me for the rebates I had missed!
This is extraordinary to me for two reasons. 1) They will not be able to recover the funds from Amazon since I messed up. And 2) it amounted to a very small amount, in the grand scheme of things. But, as a penny pinching couponer, it meant a lot to me.
I might also mention that I made my first purchase through EBATES just two weeks ago and (prior to the above scenario) have earned $26.76 in rebates AND it has already been paid out to my Paypal account. In my opinion, anyone who shops online would be crazy not to use EBATES. I wish I had signed up the first time I saw it advertised. I'm trying not to think about how much savings I missed out on.