Jourdan C.

I was almost finished with a photobook project to give to my parents for their 40th anniversary. The book was made up mostly of photos of my 2 year-old twins' lives to date. Picoboo had a promotion, which is why I started the project. I had internet issues the last night of the project and couldn't complete the order. I contacted them the next day to ask if I could still complete my purchase with the promotion. I was told no, and the hours of work I spent on the photobook has now all gone to waste as I cannot afford their regular prices. They should honor their promotions based on when the project started and especially since I wanted to finish the project and pay them the very next day. Not good customer service.