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Jo T.

Contributor Level

Total Points
80

1 Review by Jo

  • OJCommerce

5/2/22

I'd love to write great review about the awesome deal I found but instead the company took me through multiple emails back and forth to try and verify my identity before I was allowed to purchase this couch. And even then they still canceled my order! I immediately called customer service who was completely unhelpful and only told me to try and buy it again with a different form of ID. Be prepared for various emails before you get your product and completely incompetent and unhelpful staff if you have any issues with your order.

Tip for consumers:
Pray you have no issues where you need to call customer service

Products used:
Tried to buy a couch

Service
Value
Shipping
Returns
Quality

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