I was very excited when the UPS man came to my door. But comes to find out. BD only delivered just the frame... Where are the rest of the bike? Wheels, tires, seat, handle bars, etc... And worst yet, there is no phone number to call, only phone number if you want to order... email only. This is BS as i already signed up for a race this Saturday. Major disappointment! Never Again!
Josh- we resolved this quickly and gave you a full refund. We do have a phone number to call during business hours 9-5pm M-Fri. EST. 904-249-2453. The warehouse made a mistake by sending you a frame and fork package. They are human and we strive to make as few mistakes as possible. We regret this error and have refunded you in full.
Josh Has Earned 15 Votes
Josh N.'s review of BikesDirect earned 15 Very Helpful votes
Josh- we resolved this quickly and gave you a full refund. We do have a phone number to call during business hours 9-5pm M-Fri. EST. 904-249-2453. The warehouse made a mistake by sending you a frame and fork package. They are human and we strive to make as few mistakes as possible. We regret this error and have refunded you in full.