Joseph P.

FOR TWO YEARS they managed to sneakily bill me monthly for their services by not giving me any kind of access to a billing history, an email about a monthly plan/bill etc. The way they hide this charge is by using their service and printing labels you have to add funds to your account, so whatever CC you have linked is being charged a handful of times every month, so even if you're closely checking your statements you can miss the monthly "charge" since no invoice or bill is ever actually sent. This company has managed to snake $500 in "monthly fees" from me all because I missed the fine print when signing up, and is allowed to charge customers without sending any correspondence about these monthly charges as LITERALLY EVERY MONTHY SERVICE I"VE EVER USED has.
Furthermore, they don't actually offer any unique pricing, the interface is horrendous, the site crashes every couple weeks, the customer service is horrendously slow, and completely useless. The servies they offer can be accessed for free by using the websites that offers the shipping themselves, it was very slightly convenient to have it all in one place but for $20 a month, this is a joke. Now when trying to at least close my account to prevent any further rip-off, they don't allow you to cancel it through their site. They force you to call them and I've now been on hold for 15minutes with no ETA when someone will answer. I will be contacting my credit card company now and am considering what legal actions can be taken against them.