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I have had HostforWeb for many years. Their service used to be spot on and very good. But the last 2 years, there have been a few hiccups with their service. Even so, I was loyal and stuck with them through these times. BIG MISTAKE...
But this last week has been deplorable. It was bad enough when their tech support told me that there were 5400 help tickets open and they had no idea when the issues would be resolved. But the final straw was being screamed at and hung up on by their so called tech support. Their low level tech support reached a new low when they screamed at me for asking if they could tell me what number in line I was for help. Really?
So I have moved my 100+ websites to a new company. The migration was easy and their tech support even responded to all of my questions. (kind of a shock after the week from hell we have had experienced with HostForWeb).
I would avoid this company at all costs.
Tip for consumers:
Run!
Jo S.'s review of Hostforweb earned 8 Very Helpful votes
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