Jordon W.

My fiancé ordered a dress recently for a wedding from ASOS. Dress took awhile to arrive which I initially didn't mind at all. It being a busy season and all, when I received the dress it was the wrong dress all together. I went to get ahold of asos but there is no number you just get to message back and forth with a customer service rep. I was told that I need to return the address and they will issue a refund in 2-3 weeks. I leave next week for this wedding. ASOS was completely no help other than basically saying we'll get you taken care of when we can. Don't recommend using this company due to the fact if they make a mistake it's on YOU to fix it.