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It always feels like Airbnb is trying to sell you something. The headline prices don't include the service fees and cleaning fees. And the customer service they provide is all about minimize the effort they have to provide. Rented a really dirty house that looked clean in the photos. Airbnb doesn't offer any useful recourse.
Tip for consumers:
VRBO often is better. I'd use it instead.
Jordan S.'s review of Airbnb earned 6 Very Helpful votes
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