I had a same experience with below users, without any notice, they can claim 42 dollars for 2 month from my credit card and very rude attitude (her name is Jam) in live help, no hung up the phone with the number that she gave.
What I do is just paid 1.95 dollar to download the file. It is completely scam.
I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Rest assured that this will be taken care of.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Jooyeol Has Earned 2 Votes
Jooyeol L.'s review of LiveCareer earned 2 Very Helpful votes
Hi Jooyeol L.,
I’m very sorry that you have had this experience with our site and did not have the best customer service experience. Rest assured that this will be taken care of.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer