Thumbnail of user jonw35

Jon W.

Contributor Level

Total Points
83

1 Review by Jon

  • Grubhub

9/27/14

I placed an order at a restaurant and had the order cancelled because the restaurant had no delivery driver that day... okay. Grubhub gave me a $5 credit for a future order, which I placed immediately since, you know, I was hungry. After placing my second order, at a different restaurant, I received a call directly from the restaurant saying they were "out" of one of the main items in my order. This is ridiculous. Maybe it's not GrubHub's fault for these two events, but being the company providing the ordering service, their website should have something in place to prevent circumstances like this from ever happening, especially with two orders placed back-to-back, on the same day.

Tip for consumers:
I guess if there's a problem with your first order, don't attempt to place another, just give up and either order directly from the company or find another route. Or you could avoid using their service at all.

Service
Value
Shipping
Returns
Quality

Jon Has Earned 3 Votes

Jon W.'s review of Grubhub earned 3 Very Helpful votes

Jon hasn’t received any thanks yous.

Jon doesn’t have any fans yet.

Jon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bostonhollya
4/25/24

Never again. The drivers could not care about the delivery one iota less. Ow I need to add 27...

Thumbnail of user malloneegold
Bill M. reviewed Grubhub
4/12/24

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several...