Anonymous guest reviews given with no thought for the hotel. It is just bad for everyone concerned we are seriously thinking dropping booking.com for having anonymous reviews of our establishment or any establishment. How do we know that they are real reviews because they say that they are? What a load of crap if you cant put your name to it then do not review it. What are you afraid of an email asking a question. That you can trash if you like how can a hotel improve on themselves if you just give a rating without being subjective.we the hotel are not anonymous