Jones S.

If I could, I would give this site a 3.5-star rating, but seeing as they're not 4-star quality, I will settle for 3-stars.

The offered information on the shipping when you're placing an order is misleading, seeing as they don't ship until 10-14 business days AFTER your order is placed. The package tracker didn't really help at all.

I actually got an email from the website telling me to redo my payment information. When I called, even though it took a bit for a customer service rep to answer, the customer rep was VERY nice, polite, and helpful and assured me that my payment was accepted and my orders processed, so I would give them 5 stars for their customer service!

I do like the quality of the garments, mostly; some things are on the translucent side, and I'm not a big fan of sheer clothing. The shoes were my favorite part and I'm still on cloud nine from them - I have trouble finding shoes in my size (10-11 in womens) and these 10's fit perfectly.

I will say that the fit of some of garments don't match the size charts even within the same company sale; I bought the same three sizes from the same company, and one was a tight fit, the second was a bit on the loose side, and the third is way too loose in the chest and I have a rather large chest.

My final note is on the pictures and descriptions: they do not accurately depict the clothing and shoes you order. Because there is only one side shown, you can't really tell what the back of your garments will look like; for me, this aspect was a pleasant surprise because the entire back of my pullover was lace and it looks awesome. Some of the colors, too, are misleading. I bought a bra that was described as "azure" and the photo showed it being a light turquoise, almost a cyan color; the actual bra has a yellow cup with a blue lace overlay, making it more blue-green-yellow than I initially anticipated. The fit of it was pretty good, especially since I was staking a stab at which size would fit best based on the measurements, but still a bit tight.

Overall, my experience with zulily was okay. I would shop with them again, sure, but I'm not sure if I would buy clothing other than shoes and tights/leggings simply because of the sizing issues.

I ordered around $400 worth of product from this site in January and was only charged $17 for 3-5 day shipping which came right on time on the end of the fifth day. The package tracker I was linked to in the confirmation email was frozen in California up until it was delivered to my house; that in combination with the other reviews about orders never coming through on here had me worried. I ordered before I read reviews on here (I'm brilliant, obviously) but I was worried about how things would fit so I ordered the next size up - my logic was that I could always get it taken in if it was too big.

So: fast forward to arrival day. I came home to find a huge box on my porch. I think multiple boxes would have been easier given how many things I got, and the box was starting to rip through the packing tape from the weight. I can't list everything I got, because it was well over 30 items, but the quality varied from one item to the next. Most of the shirts are quite sheer, which wasn't how they appeared in the pictures; some were a pleasant surprise and some were a let down. It's getting harder to find shirts with substance these days; I'm not really into the "sheer" look, as I enjoy not having to worry if my bra is showing through my top, but that's fashion for you I guess.

The fit was a bit tight in some of the things I bought. Two pairs of colored jeans, for example, made by the same company in the same size fit differently and more tightly than I was expecting from the size chat the site provided. Other things were a bit big but I worry about the gaps in sizes in ordering the next size down, especially for my body type (I'm relatively average everywhere but with a large chest) so I can deal with the loose fit. Additionally, I bought some makeup which is decent enough; the eyeliner pens are a big difficult to use, but the eyeshadow palettes were pretty awesome - 3 colors for so cheap, gotta love it. I also bought a bunch of shoes - mostly flats, but also two pairs of heels, and I have to say that they're all gorgeous. I do want to note that their faux-suede shoes tend to get dirty very quickly, and I've noticed that the bottoms of some seem fibrous, almost like a cloth bottom. Some of the garments came with many little threads hanging off but a quick clip with scissors takes care of that.

I will note that if you are washing anything, use the most delicate setting you can when both washing and drying, and try not to use hot water on any of them. They are fairly fragile feeling because the store does not use the best quality fabrics, and I had one of my shirts (a basic long-sleeved black button-down that was my favorite shirt to wear at work) shrink in the dryer because I dried it on regular heat with the rest of my work clothes.

I used my new purchases during a weekend away to visit friends. I got compliments all around on my outfits, felt adorable, pretty, and confident the whole weekend, and that's what I take away from this purchase. Overall a good experience, would buy from here again.