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I ordered 2 pair of boots for myself, was hoping to have a couple of pairs of comfy boots for the winter, I had ankle replacement surgery so I needed something I could get on and off easy, I recieved the boots 15 days later, which was fine I loved the boots, the problem was they was no where near my size 7, the shipping was so high i didnt mind paying for it once but to sent it back would cost as much as a pair of boots, they look like a children pair of boots that would a child around 7 or 8 years old. I really don't know what to do about this problem i think the shipping was 30.oo dollars so not reasonable to ship back because that would be a cost of 60.00 for the orginal shipping plus the new shipping. Any ideas 4 me?
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Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team