Jonathan R.

Have purchased two items through Livingsocial. The first arrived & failed to work. Attempted to insert fresh batteries, only to find that the battery cover cannot be removed. No return details were enclosed either. Contacted Livingsocial, who provided me with an email address to contact. It took 9 days for the vendor to respond, and only then after I'd contacted Livingsocial again. I was offered a replacement. I said that I would prefer a refund, to which the response was: "Provide us with your address so we can send a replacement." I contacted Livingsocial again, to be told that the vendor had sent a replacement... without an address?! After another 9 days - yes, you've guessed it - nothing has arrived.
I also made the mistake of ordering a much larger item. After two weeks, there's no sign of this either.
I'm sorry to say that my experience of Livingsocial is dire. One star is far too much! I can only assume that the site/the vendors are either incompetent or verging on the scam. Avoid! A call to the credit card will be needed to retrieve my funds.