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Super easy to contact support via their chat widget. No waiting at all for a response, which is great. The customer service rep was knowledgeable and easily identified the parts that I needed. The entire process took ~ 5 minutes. They offer free shipping which is great. However, with free shipping, it appears the length of time to receive my parts will be almost a month. This is the only part where I recommend to improve upon, so that customers get their order in a more timely manner.
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