Jonathan D.

By FAR the worst company I have ever had the misfortune to purchase from!

They take you money nice and swiftly, but as soon as you request a refund, return the item with full tracking information, they "ask" you to wait up to 2-months after confirmed delivery before they will "investigate".

This is a CLEAR breach of long distance selling laws, but no matter what you attempt to do (FYI: don't bother wasting your time on obtaining a police report, as they also ignore this and lie point blank to you), they will always prolong and continue to contradict you each other.

I am starting a legal petition for Amazon UK to correct their current processes & procedures in line with long distance selling laws, and if not will incur numerous regulatory fines.

No matter the size of the organisation, they are certainly not above the law and must start treating their customers in a professional manner!