Horrendous, "Computer Say's NO", attitude. I have never come across such incompetence before. I skipped customer service and just went straight to complaints. A debacle covering, 3 machines, 3 installation services (trained monkeys would be more effective) and pathetic, withering platitudes stating that we will fix everything, do not be concerned! Well order refused and now considering legal action due to blatant fire risk of mentioned Installation Service Personnel.
Please note that the value of the items and the shipping cost are all factored in the total cost for customs. We follow regulations provided to us by the UK.