Thumbnail of user jolyont

Jolyon T.

London

Contributor Level

Total Points
160

2 Reviews by Jolyon

  • MyUS

10/20/22

This site is basically a SCAM for buyers in the UK. The base membership add import and duties to everything these people process. The UK pretty much allows everything to be imported if it is less than £39. These people trawl the internet to find a product they can match to the one they are processing to add unnecessary fees to everything. My package worth less than 30 dollars, has been charged £70 import and shipping fees when it shouldn't have been charged anything at all. The customer service feels like an Indian Call Centre response, get you away ASAP. It's not worth it and will not be using them ever again. Shocking!

Service
Value
Shipping
Returns
Thumbnail of user keithe14
Charlene M. – MyUS Rep

Please note that the value of the items and the shipping cost are all factored in the total cost for customs. We follow regulations provided to us by the UK.

  • ao.com

8/5/22

Horrendous, "Computer Say's NO", attitude. I have never come across such incompetence before. I skipped customer service and just went straight to complaints. A debacle covering, 3 machines, 3 installation services (trained monkeys would be more effective) and pathetic, withering platitudes stating that we will fix everything, do not be concerned! Well order refused and now considering legal action due to blatant fire risk of mentioned Installation Service Personnel.

Service
Value
Shipping
Returns
Quality

Jolyon hasn’t received any votes.

Jolyon hasn’t received any thanks yous.

Jolyon doesn’t have any fans yet.

Jolyon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michellel425
Michelle L. reviewed MyUS
5/3/24

It has now been nearly FIVE WEEKS since MyUSA.com took our money to forward 3 letters to us...

Thumbnail of user nickn734
Nick N. reviewed MyUS
4/25/24

I purchased a package from a store located in the USA. The shipping cost from this store is a...