I would like to know the exact refund amount and date of my refund. Confirmation was recieved that my refund will be paid between 5 to 30 days. Due to the rand dollor currency changing so often it is will be difficult to identify when it is refunded. My order was placed in Sept already and I have been battling since then first to find out where my package was (the tracking number did not work and TBClothing only admitted in Dec that my tracking order was all wrong. The start date is 2009 and the first time I loggoed onto there system was now in 2015 when I placed and paid for a jacket to be delivered at a specific adress.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team