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John T.

Contributor Level

Total Points
83

1 Review by John

  • Rakuten

6/9/15

Buy.com was a good site, once the change happened the site was on borrowed time.
I got a Rakuten mastercard to get $80 in points and purchase a very nice watch.
Took two months to get the card in my hands, I only got $60 in points and the watch was sold out never to return.
After days and two calls, get an email from the highest level of customer service, which agreed that I didn't get my card on time to get the $20 in points, but refused to give them to me.

I order a 70d, I again don't get the promo points just the $8.19 for the purchase.
Then order is placed on hold, because they can't confirm the address of their own credit card, and mind you I have no changes both addresses have been on file since the BUY.com days.

There used to be deals on BUY.com, I remember ordering 50% of parts for building my editing computers years ago, but now you would be lucky to get %10 below going price by using all your points. The deals are gone, the customer service is gone and so am I.
Closing the new mastercard as its the least helpful card for rewards ever.

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