I have been having an issue getting the items I won and paid. It tookd me two months to get coupons I won. Got these items because I was on the phone on chat with them almost everyday. Then I figured I would give them one my opportunity to make good. I won and item on 11-25-13,11-26-13 and 11-27-13. As of today I have not received my items that have been paid. I have been in contact with them almost everyday by chat or phone and each time I am told my items are in process. PLEASE DO NOT USE THIS WEB AUCTION, THEY VTAKE YOUR MONEY and do not deliver your items. I would give them a negative rating, but does not have that score here. Gave them a one star because I had no option lowwer.