John J.

I have been an IYOGI customer now for many years and must say my experiences with the IYOGI service has been really great. With computer issues, big and small, I have had over these years on both desktop and laptop computers IYOGI technicians have been really great, have resolved my issues for the most part in one session, are very understanding of my problems and answer related questions via online help in a very responsible and easy to understand way.
One negative thing I have experienced is that in some instances during verbal communication, it has been a little difficult for me to understand the technician due to his/her command of English - I might add however this has only occurred a couple of times and we got through it - that's the primary reason I have rated the service as 4 star and not 5 star.
I do like the IYOGI Genie and use this little fellow on a regular basis to identify and resolve issues to keep my computer running smoothly.