Where do I start with the intricate Bitcoin scam operation running under a legitimate name of Satoshibet? They wouldn’t know what customer service was even if it bit them in the face. Their TOS says: "We reserve the right to shut down inactive accounts and relinquish their funds. As long as you visit at least once every 6 months, your account will remain active." They do NOT stick to their own Terms of Service! My account with close to 3 Bitcoin in funds got shut down, and my BTC taken from me, after around 3 months of inactivity. Honestly I just got tired of not winning anything at Satoshibet for a while and decided to stop and try my luck with Bitcoin based online gambling elsewhere. A few months later, I logged back in to my account with Satoshibet, and saw that all my Bitcoin was gone! I contacted their customer services about this issue but so far I have received no reply from them. My support ticket got escalated twice, but is seems the more it gets escalated, the slower the response times get. I don’t understand why I have to repeatedly ask for my own money to be returned to me. It’s definitely a scam designed to rip you off, and to keep your money. After weeks of waiting for a reply from Satoshibet’s customer support, I am close to giving up. I still want to withdraw my Bitcoin, but I am not sure how to do it. Don’t let your BTC get stuck with these scammers. They will keep your Bitcoin and not respond to you ever again. They may also decide to close your account earlier than their TOS says they will. This means they keep all your Bitcoin. Stay away and don’t get ripped off by them!