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John H.

Contributor Level

Total Points
188

1 Review by John

  • LeatherUp

6/28/09

I ordered a motorcycle jacket from this site. After reviewing the size charts, I ordered a jacket one size larger than I usually wear. When it arrived, it was incredibly small. It was clear when I tried it on that the jacket was mis-labeled. I called their customer service to get return instructions and the person I talked to could not have been more rude. I returned it immediately via UPS so I could track it. One week after they recieved it, my account online still showed no return information.

I also posted a negative review of the product, which Leatherup did not post on their site. When I noticed that, I began reading reviews of other items on their site. It became abundantly clear that they only post highly favourable product reviews. So, their reviews may not represent at all, what customers really feel about their products.

I cannot recommend this site.

John Has Earned 8 Votes

John H.'s review of LeatherUp earned 8 Very Helpful votes

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