John F.

Wow! I see they have many bad reviews. Makes sense then I am having to do this. They float a free shipping code that is attached to a membership. They keep it separate, but I am sure there was some little pop up I missed. So when my order came they charged me for the membership, which gets you free shipping. I called CS and said I didn't want the free shipping or the membership, so bill me for shipping and refund the balance from the membership to me. Oh NO, you can't do that. You are stuck for a year with the membership. WHAT? You can't subtract shipping ($16.99) from the membership fee ($69) and give me a refund of $52? Nope, they won't do it.