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John D.

Contributor Level

Total Points
103

1 Review by John

  • Sammy Dress

11/7/15

Seriously people, do not be fooled by the 5 star reviews. They first off, seduce you with the super low costs, but then don't mention that you would have to convert sizes for the country you are in. So after spending 20 bucks on a "nice" looking shirt, and waiting an ungodly long time of 6 full weeks (not to mention being able to use the tracking number I paid extra for), I get my shirt. Eagerly open it, and was instantly disappointed. Very poorly made, cheap fabric, and poor stitching. Not to mention that the XL size, doesn't even fit my M sized brother-in-law. Upset I called customer support using the phone number they provide on-line. It didn't even ring. Just gave the busy tone indefinitely. So I used the dreaded e-mail support. A week later FINALLY got response from "someone" (most likely a bot, or a "customer service representative" copying and pasting the same generic response and like a mindless chip pressing send). I'm still fighting with them 2 weeks after receiving the first e-mail from them. I'm finally getting my way after cussing them out. And if they ever read this review, I have something to say to them personally. $#*! you guys. Seriously, $#*! you and your $#*!ty $#*! quality, and your $#*!ing terrible customer service. I will NEVER come back for your business and I will NEVER referring anyone to you guys. That said i hope this helps anyone looking for a good deal and doesn't want to be $#*!ed over by these money grabbing, greedy, low quality $#*!-tards like I did.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Sammydress h. [SammyDress Rep] Dear John,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We, customer service center is committed to providing you with you best customer service. We will reply each of our customers's issue according their presence of the problems.
As for the issue you hav mentioned.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/

John Has Earned 3 Votes

John D.'s review of Sammy Dress earned 3 Very Helpful votes

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