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John C.

Contributor Level

Total Points
80

1 Review by John

  • LampsPlus

10/2/21
Verified purchase

My ordered items were damaged upon delivery. I called and a representative informed that replacement of the thin glass shades are not available I would like my account to be credited There was only one return shipping label issued, the lamps came in two shipping cartons Please inform what steps needed at this point

Would have like to have had the glass shades replaced W/O going thru the repacking and reshipping hassle It is not as simply repacking items as they were packed originally for shipping

Reason I chose this business:

Easy to shop and free shipping

Reason I chose this product:

A great decor for the room intended

Service
Quality
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John B. – LampsPlus Rep

Hi - we apologize for the lamps arriving damaged. If you contact our customer service team they will be able to credit your account or help you find an alternate design.

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