My ordered items were damaged upon delivery. I called and a representative informed that replacement of the thin glass shades are not available I would like my account to be credited There was only one return shipping label issued, the lamps came in two shipping cartons Please inform what steps needed at this point
Would have like to have had the glass shades replaced W/O going thru the repacking and reshipping hassle It is not as simply repacking items as they were packed originally for shipping
Hi - we apologize for the lamps arriving damaged. If you contact our customer service team they will be able to credit your account or help you find an alternate design.