John C.

Very frustrated. Have contacted SoftwareKing by phone and get the message: "Sorry, we are either helping other customers or it is past business hours, please try again and hangs up. The first time was after business hours. The second time was during and there was no hold option just hung up after the message. Tried to e-mail them and it has been two weeks for a reply. I never order programs on-line and now I know why. This company does not care about its customers. I have been trying to get my access key for over two weeks. I guess they do not care once they get their money. Seems like I am going to have to pay the full price for Microsoft 2013 AGAIN, which was 274.99 (because nobody will reply to e-mails or help by phone is a joke) but will make sure it is through a proper department store. I have definitely told everyone I know about this poor business practice. I am a student and really cant afford tactics like these.