Johnathon C.

A SCAM IF I'VE EVER SEEN ONE, AND I MEAN IT. (Explanation below)

Earlier, I was attempting to take exams on the site as a means of making myself more attractive to employers. After getting a 98% on my English exam, I decided to try and get a 100%, just because. Well, there are a few problems.

1. All questions are submitted by users when they have made a high enough score on any exam. There is no guarantee the questions are accurate. I've ran into plenty of unanswerable questions ranging from simple spelling errors to flat-out inaccurate questions with wrong answers flagged as correct. There are even questions that technically have no right answer.

2. When reaching the exam screen for an exam you've already taken, there is a hyperlink next to your previous score that says "Let's beat it!" At the bottom of the page there is also a buy option for the exam. Click "Let's beat it!" takes you directly to your exam to attempt to beat your own score. Just one problem: YOU ARE CHARGED FOR THE EXAM AGAIN, WITHOUT ANY PAGE OR WARNING IN BETWEEN YOU CLICKING THE LINK AND TAKING THE EXAM. I racked up $20 worth of charges before realizing that I was being charged.

3. After realizing this, their support has yet to contact me about their effectively rigged exams AND the money they took from me.

There is zero transparency about how the site handles your money, and reviewing the site further, they seem to charge many users with tons of different fees.

The moment I receive my payment, I'm removing my personal info, delinking my Paypal, and never looking back. (And should they decide to deny me a refund, I plan on disputing it through Paypal.)

I WASN'T EVEN ABLE TO START MAKING MONEY OR EVEN BID ON A PROJECT BEFORE I WAS IN THE RED.

Update: After putting in a second ticket, it was effectively thrown out because it had a similar title to a previous ticket I opened, and that thrown out ticket had all of the details about my issue regarding my recent money mishap. The support team member has yet to reply to my email or my new ticket. Still waiting.

Second update: Was just officially denied a refund. A bunch of conniving crooks.

Third update: In Freelancer's defense, after a few more replies to my tickets, I was eventually given a refund for the exams I was charged for. I am willing to give the site a second chance and will suspend my review until further notice. I will say I like the site layout, so I will be giving the site a second chance, but I tread lightly.