The negative comments are ridiculous. It appears that those reviewers don't know how to read the "POLICY" that is clearly outlined; the web-site actually makes you check a box to confirm that you actually read the policy! BEFORE you check out! Yes, for a 50% discount on a $100 green fee, etc... the green fees are non-refundable. Shocking? Not really. I have used GolfNow.com for about 5-years and book about 80% of my rounds through them (approx 100 rounds per year). Huge savings on most of the golf courses here in Arizona, and Palm Springs and Nevada. Anytime I had a problem (i. E. rained out, illness, emergency cancellations), the staff at GolfNow made it really easy to cancel or re-book for another day. These so called "reviewers" want to ignore the policies that are clearly outlined and complain about the site for a only getting a 34% discount on $8 indoor tee time vs. a 54% discount on a $8 tee time? Get real, I save thousands and thousands of dollars a year booking through GolfNow vs. paying full boat green fees through the facility web-site or booking through the pro-shop. My 5-year old can understand the web-site, the benefits, the discounts, and the policies better than some of these moron negative reviewers. GolfNow is awesome, it has forced the facilities to accept true supply/demand, and competitive pricing... all for our benefit! I say "Thank you" GolfNow.com