Roll the dice with this place. Overall if you are very careful and never put all your eggs in one nest, you will come out ahead. I have plenty of really good buys, and some buys that were based on misleading information, and sometimes just outright lies. When filing disputes you either get a fraction of your money back, or you get stonewalled and never see a penny. Last dispute was for 27 spinmop returns, but turns out it was only buckets and no spinmops. My claim was denied because I did not discover the problem until I left their site. I was told if I filed a claim through paypal they will close my account. Bottom line is they are crooked from sellers to management, but I keep buying because I still make money on 3 out 4 auctions. Oh, and if they agree to a claim at the warehouse, keep a copy of the claim. I trusted them and later they claimed it never happened. Shop at your own risk