I just got scammed by these people! All I wanted to do was buy £200 worth of XRP. The fees are a rip off then you can't transfer the XRP! THERE IS NO WAY TO TELL YOU ACTUALY HAVE IT IF YOU CAN'T TRANSFER IT! THIS IS A SCAM RED FLAG!
After trying to get my money back it seems I can only get £168 back if Im lucky. Their GPB withdrawal service is down and is £30 to use! Had to convert my currency to Euros again to get it off the site. Lost 16% of my cash, in 2 hours and still don't have it safe in my bank account. If you want to get into cripto, use coinbase then Binance, STAY AWAY FROM THEISE PEOPLE THEY ARE A SCAM TO RIP OFF NEW COMERS TO CRIPTO!
Hi Joe G.,
Thanks for your feedback - we're sorry to hear about your recent experience.
In our Altcoin launch announcements and Terms of Use on the buy page, we have informed customers that Altcoins can only be held with us and not withdrawn.
With regards to GBP withdrawals, unfortunately this is something outside of our control (relating to industry-wide banking issues) and we share your frustration. However, we are working to resolve this issue as soon as possible.
Thanks again for your comments,
CoinCorner