Joe F.’s Reviews of SaferWholesale & more

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Auto Parts

1/15/13

I purchased two(2) motor scooters. They were three months in coming after several excuses for the long wait. However they charged my credit card immediately so I had little recourse through the credit card company. Unit 1 was as it should be except I cannot get the promised manuals, schematics and parts list promised but never received. Unit 2 was not the unit I ordered, was damaged, had no certificate of origin so a title could be gotten (although the $19.95 fee was paid) and none of the requested manuals. The unit comes with a very small and woefully insufficient "owners manual". Repeated appeals to the Co. Over the last few months have not even gotten me an answer to e-mails or messages left. The two people I did talk to made promises but I have received nothing.

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Customer-Service S. – SaferWholesale Rep Over a year old

Joe,

All of our units are insured through transit with our shipping company so if they arrive damaged we can get you any needed replacement parts. The certificate of origin is not shipped with all of our units for security reasons. Once you receive the unit you need to email us your VIN # so we can notarize your paperwork and send you the titling documentation. Furthermore, the units come directly from the manufacturing warehouse and the manuals that they send with are typically the only manuals associated with these units. I hope by now all of your issues have been resolved.

Thanks,
Artie