Joe D.

Order for can clear coat and touch up paint pen. Can arrived via UPS timely. Pen, however, took over a month. Paintscratch repeatedly told me it had been delivered and furnished the UPS data to confirm. But they originally told me the pen would be shipped via USPS. Paintscratch was quite confused. Pen was finally delivered after a month via USPS.

I got the runaround each of the several times I emailed showing them their own earlier emails and UPS message indicating UPS was waiting to pick up the pen. Dry frustrating.