You have been warned. Never again will I ever use this UPromise entity. Since October 5 2022 have been attempting to close my account and transfer the few remaining dollars to my linked bank checking account. In mid-November 2022 they confirmed all was set but as of today (January 4) the funds have not been transferred to me (as of February 13,2023). This follows several emails to customer service, i.e. December 21, November 21. The 800-customer service number is of no value. The recording lists website names. The option to select 0 for operator assistance is given but then you are told several times it is not valid. Just wanted people to be aware. Unfortunately I cannot give a rating lower than a 1 Star.