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João L.

Contributor Level

Total Points
83

1 Review by João

  • ASOS

12/21/23

I bought a product to be delivered in 2 days, and I still have not got it after 2 months. I got in contact with their customer service via chat at least some 8 times already. Nothing is resolved. Last time they said they would reimburse me, and that I would get an email confirming that in 24 hours. Nothing of that happened. I literally feels that their customer service is just fooling you deliberately. Not to say that all the agents throw the exact same AI generated polite responses. I strongly suspect that Is just a huge scam machine.

Service
Value
Shipping
Returns
Quality

João Has Earned 3 Votes

João L.'s review of ASOS earned 3 Very Helpful votes

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