Joann W.’s Reviews of RoseWholesale & more

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9/5/15

I ordered a 4xl because I saw reviews that indicated their sizes ran small. As a size 18, I should be swimming in a 4xl. Even comparing by using their size chart, I should have been able to wear my ordered item.

I wanted to believe I could buy a $60 coat for winter. I can get a $60 coat. It just isn't anything close to an American size garment. I ordered, they sent it. My 4xl is probably equivalent to a size 8. I knew their shipping policy before ordering, so I am a sap.

The complaints are true regarding sizing issues. I would not recommend this company's products to anyone used to American sizing.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Joann W.
We want to say thank you for providing us with important information about your situation
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We kindly suggest every customer refer to the Size Chart before they place an order.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Kind regards
Rosewholesale Customer Service